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How to Vet a Dallas Roofing Contractor — 10 Questions to Ask Before You Hire

Hiring a roofer without checking their credentials is the fastest way to lose thousands on a bad install. Texas doesn’t require a state roofing license — which makes insurance and manufacturer certifications the only real protections you have. StazOn Roofing has been a GAF Master Elite contractor in DFW since 1980. Here are the 10 questions that separate a pro from a problem. Call 214-466-1518 for a FREE Estimate.

Is the Dallas Roofing Contractor Properly Insured?

Texas has no state roofing license, so insurance is your only real protection. A roofer without proper coverage leaves you on the hook for injuries, property damage, and shoddy work.

  • General liability: Covers property damage. Ask for at least $1 million per occurrence.
  • Workers’ compensation: Covers crew injuries. If a worker falls off your roof and the roofer lacks workers’ comp, your homeowner’s policy could be liable.
  • Verify directly: Don’t accept a certificate at face value. Call the carrier and confirm the policy is active. StazOn carries full coverage — we’ll show you the certificates at your estimate.

Call 214-466-1518.

Do They Hold GAF Master Elite Certification — or Equivalent Manufacturer Backing?

Manufacturer certifications separate pros from pickup-truck operators. GAF Master Elite is the highest — only 2% of roofing contractors in North America qualify. It requires ongoing factory training, full insurance, and a verified track record of quality installations.

  • GAF Master Elite contractors can offer the Golden Pledge warranty — covering materials AND labor up to 50 years. Non-certified roofers cannot offer any GAF enhanced warranty.
  • Verify on the GAF website that certification is current. StazOn Roofing has held Master Elite for decades.
  • Other certifications matter too — CertainTeed SELECT ShingleMaster, Owens Corning Preferred — but GAF Master Elite is the hardest to earn.

How Long Have They Been in Business Locally — and Can You Verify It?

Storm chasers follow hail. They set up temporary offices, collect deposits, and vanish when claims dry up. The best defense: hire a company with deep local roots.

  • 45+ years in DFW: StazOn has survived every hail season and recession since 1980. A roofer local for decades has a reputation to protect.
  • Check the physical address — not a P.O. box. StazOn is at 2860 Lombardy Ln, Dallas, TX 75220. You can walk in the door.
  • Ask for references from your neighborhood. A good Dallas roofing contractor should show you 3-5 homes within 5 miles completed in the last year.

Call 214-466-1518.

What Does Their Warranty Actually Cover — and Who Backs It?

Every roofer says they offer a warranty. The question is whether it’s worth the paper. Manufacturer-backed warranties through GAF are the standard because GAF will still exist in 30 years.

  • GAF Golden Pledge: Covers materials AND labor up to 50 years. Only available through Master Elite contractors. Most Dallas roofers cannot offer it.
  • Workmanship warranty: Covers installation errors. Get the specific period in writing — StazOn provides written workmanship coverage on every job.
  • Read the exclusions: Some warranties exclude hail, wind over 60 mph, or “acts of God.” In DFW, a warranty excluding hail is worthless. StazOn roofs are installed to GAF specs qualifying for full wind and impact coverage.

Every roof replacement in Dallas from StazOn includes the GAF system warranty backed by North America’s largest roofing manufacturer.

Do They Use In-House Crews or Subcontractors?

Subcontractors get paid by the job, not by the hour. That rewards speed over quality — skip a nail, rush the flashing, move on. In-house crews answer to the company on the truck.

  • Ask directly: “Are your installers employees or subcontractors?” If they hesitate, walk away. StazOn has used in-house installation teams since 1980.
  • In-house crews are trained to one standard — the company standard. Subcontractor crews change job to job with zero accountability.
  • Family owned and operated — when we install your roof, it’s our name on the line, not a subcontractor’s.

Call 214-466-1518.

Will They Provide a Detailed Written Estimate — and How Does It Compare?

A one-page quote with a single number is a red flag. A professional estimate breaks down materials, labor, disposal, permitting, and timeline — explaining why each line costs what it does.

  • Material specs must be named: Shingle brand and model, underlayment type, flashing material, ventilation products. If unspecified, they’re using whatever’s cheapest.
  • Get 3 estimates: Not to find the lowest price, but to see who’s transparent and who hides behind one number.
  • Permitting included? Dallas and most DFW suburbs require permits for roof replacement. StazOn pulls permits on every job.

StazOn Roofing provides detailed line-item estimates. Call 214-466-1518 for yours.

FAQ

Q: How can I verify a roofer’s insurance in Texas?

A: Texas doesn’t require a state roofing license, so insurance is your primary protection. Request a certificate of insurance naming you as certificate holder, then call the carrier directly to verify the policy is active with adequate limits. Check the GAF website to confirm any Master Elite certification is current. StazOn Roofing carries full general liability and workers’ compensation — we’ll show you the certificates.

Q: What is a GAF Master Elite roofer and why should I care?

A: GAF Master Elite is the highest certification GAF offers — only 2% of roofing contractors in North America qualify. It requires full insurance, a proven local reputation, ongoing factory training, and consistent quality verified by GAF field inspectors. Master Elite contractors can offer the GAF Golden Pledge warranty covering materials and labor up to 50 years. Non-certified roofers cannot offer any GAF enhanced warranty. StazOn Roofing is GAF Master Elite certified.

Q: What questions should I ask before hiring a roofer in Dallas?

A: Are you insured and can I verify it? Do you carry workers’ comp? How long have you been in business locally? Do you use in-house crews or subcontractors? What manufacturer certifications do you hold? What warranty do you offer and who backs it? Can I see 3 recent jobs in my neighborhood? Will you provide a detailed written estimate including permits? If they cannot answer all these clearly, keep looking.

Q: How do I know if a roofing contractor is a storm chaser?

A: Storm chasers appear after hail events, often going door to door with high-pressure tactics. Red flags: no local physical address, pressure to sign immediately, asks for full payment upfront, cannot produce local references, truck has out-of-state plates or magnetic signs. A legitimate local roofer like StazOn has been at 2860 Lombardy Ln, Dallas since 1980. Call 214-466-1518.

Q: What should a roofing estimate include?

A: A professional estimate must specify: shingle brand and model, underlayment type, flashing material, ventilation products, tear-off and disposal costs, permit fees, timeline with start and completion dates, payment schedule, and specific warranty terms. StazOn provides fully itemized written estimates on every job — no single-number quotes.

Q: How many estimates should I get for a roof replacement?

A: At least 3. But don’t automatically pick the lowest bid. Compare what’s included: material quality, warranty coverage, crew type, and the thoroughness of the estimate itself. A detailed estimate from a GAF Master Elite roofer is worth more than a cheap one-liner from an uninsured crew. Call 214-466-1518 for your FREE estimate.